kj99 Privacy Policy
How your personal information is collected, stored, and used — we explain everything in full transparency in this policy.
kj99 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how information collected about you while using kj99's website and services is used, stored, shared, and kept secure.
By using kj99's services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. For any questions or concerns, contact our 24/7 support team.
What Information We Collect
Personally Identifiable Information
During account registration we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 and above may register)
- Email address
- Mobile number
- Residential address
- National ID card or passport number (for identity verification)
Financial Information
To process transactions and prevent fraud, we collect:
- bKash, Nagad, Rocket, or Upay account number (partially masked)
- Records of deposit and withdrawal transactions
- Wallet balance and bonus history
Technical and Usage Information
Information automatically collected from your interactions with our platform:
- IP address and device type
- Browser information and operating system
- Login time and session duration
- Game play history and betting records
- Navigation patterns on the platform
- Referrer URL and click tracking data
Purpose of Data Use
kj99 uses your information only for legitimate and clearly defined purposes. Each purpose is described in detail below:
Account Management
Your personal information is used to create, verify, and secure your account. This includes password recovery, login verification, and account security.
Financial Transactions
Financial information is used to process deposits, withdrawals, and bonus payments. Transactions are monitored in accordance with the minimum deposit of ৳100 and withdrawal of ৳1,000.
Fraud Prevention
Information is used to detect suspicious activity, prevent multiple accounts, and comply with anti-money laundering (AML) policies.
Customer Support
Our 24/7 Bengali support team uses your account history to resolve your issues. Relevant information is accessed to provide assistance via live chat.
Promotional Communications
With your consent, special offers, bonus updates, and tournament information are sent by email. You may request to stop receiving these communications at any time.
Service Improvement
By analyzing user behavior, we continuously improve the platform's design, game selection, and payment processes. This information is used in aggregated and anonymized form.
Data Storage and Security
Encryption and Security Technology
kj99 uses industry-standard security measures to protect your information. All data transfers are secured through SSL (Secure Socket Layer) encryption. Your password and financial information are never stored directly — they are encrypted using a strong hashing algorithm.
- All data transfers secured with 256-bit SSL encryption
- Server-side database encryption
- Two-factor authentication (2FA) available
- Regular security audits and penetration testing
- Automatic alerts for suspicious login attempts
Data Retention Period
We store your information only for as long as necessary. Information for active accounts is retained for the duration of the account. After an account is closed, transaction records are kept for a defined period as required by legal and financial record-keeping obligations. Once the specified period ends, data is securely deleted or anonymized.
Data Storage Location
Your information is stored in secure data centers. We work only with cloud and hosting providers that meet high security standards. Encrypted connections are always used for data transfers.
Sharing Data with Third Parties
kj99 never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
The minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. Privacy agreements are in place with these partners and they may use the information only for the specified purpose.
Legal Obligations
Information may be provided in response to a court order, government directive, or valid request from a law enforcement agency. Before any such disclosure, we seek legal advice and provide only the information that is required.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, and NetEnt receive limited session data for gameplay verification. They do not receive your full identity information and are governed by their own privacy policies.
Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. kj99 uses cookies for the following reasons:
- Essential Cookies: Maintaining login sessions, security tokens, and saving language preferences.
- Functional Cookies: Remembering your gaming preferences, display settings, and previous session information.
- Analytics Cookies: Understanding site usage patterns and monitoring performance.
Cookie Controls
Cookies can be disabled or deleted at any time from your browser settings. However, disabling essential cookies may interfere with some important platform features, such as maintaining login sessions or processing payments.
Your Data Rights
kj99 gives you full control over your personal information. You have the following rights:
Right of Access
You may request a complete copy of the information we hold about you. A response will be provided within 30 business days of receiving the request.
Right to Rectification
If any of your information is incorrect, you may request a correction. Most information can be updated directly from the profile section of your account.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal and financial record-keeping obligations.
Right to Object to Processing
You may object at any time to your information being used for marketing communications. This request will be acted upon immediately upon receipt.
How to Exercise Your Rights
To exercise any of the above rights, contact our support team. Requests will be processed after your identity has been verified. Requests may be submitted via live chat or email.
Protection of Minors
Prohibited for Those Under 21
kj99 strictly prohibits providing services to anyone under the age of 21. We provide services only to those aged 21 and above. Age is verified at the time of registration and proof of identity may be requested if necessary.
If we learn that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted. No information is knowingly collected from minors.
If you believe a minor is using our services, please notify our support team immediately.
Policy Changes and Updates
Notice of Changes
kj99 reserves the right to update this Privacy Policy from time to time. Before any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A summary of the changes will be displayed when you log in to the platform.
- The "Last Updated" date on this page will be changed.
Continued use of the platform after a change has been made will be taken as your acceptance of the updated policy. If you do not agree to the policy changes, you may request that your account be closed.
Contact Us
Privacy-Related Questions
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our support team is always ready to assist you in Bengali.
Related Policies
Visit the pages below to learn about our other policies and terms:
- Terms & Conditions — General rules for using the platform
- Responsible Gaming — A guide to safe and healthy gaming habits
- FAQ — Answers to common questions
- About Us — Learn more about kj99
Safe & Trusted Gaming Experience
Your information is secure. Play on kj99 with peace of mind — with SSL encryption and fair play guarantee.
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